We derive our strength from:

• the experience of IMPACT Board of Directors, our management team
• our open access and involvement of all our service users
• RCOs consultations
• professional staff with appropriate qualifications, skills and experience
  

   We pursue our mission and take forward our core values through
    the strategic approach whereby IMPACT works to:

• be an authority on providing professional services to our target groups
• Engage in and give opinion to decision makers about matters of concern of our target groups
• Work towards good practice in partnership, networking and co-operation with refugee community organisations, voluntary and Community sector, private enterprises and statutory bodies
• Recruit, retain and develop high calibre staff.